Am I responsible for parts and repair of my Travelpro bag? If the bag has been registered and is within the warranty program, you are only responsible for the shipping costs to our repair facility. Parts, labor and return shipping will be paid by Travelpro®. Have more questions? Submit a request Related articles How do I arrange for repairs? Warranty Product Information If there is not a repair center in my area, who is responsible for shipping? How do I contact Travelpro® Customer Care? How soon will my order arrive?