If there is not a repair center in my area, who is responsible for shipping? If your bag is under Warranty, the customer is responsible for shipping to our repair center and Travelpro® will return your bag to the domestic address provided. Have more questions? Submit a request Related articles How do I arrange for repairs? How do I contact Travelpro® Customer Care? Warranty Product Information Am I responsible for parts and repair of my Travelpro bag? How do I care for my bag?